In particular in press wholesale, there is great mutual trust between the wholesaler and the publisher reflected in the contract for the virtual returns. Notably, the returns run through various different hands before delivery. Here too a mutual trust is desirable, but the adage: Trust is good, control is better, is particularly applicable here. Also with the acquisition of the returns in other logistics areas, the quantities of the individual objects should be determined, quite apart from the reference to the suppliers, and then a suitable sorting undertaken. Above all however, the completeness and thus the value of the returns should be checked. Again and again significant portions of an object are purloined. This type of theft is often hard for personnel to detect or requires a significant investment of time. With a weight check, even a CD/DVD that has been stolen from the case/box does not pass undetected. The possibility to feed the sorted objects as a stack significantly reduces the manual preparatory work, saves processing time, increases through-put rates and means that it is not necessary to separate out each individual object.

Product description

The MISCHA system is specially tailored to the requirements of modern returns processing. Efficiency, rapidity, ergonomics and intuitive operation as well as a seamless integration into the flow of existing processes are the qualitative and quantitative yardsticks. Not only with objects up to 500 x 600mm, with the advent of stackable products, with an average stack height of more than 2 objects per article and with a requirement for more than 5 sorting compartments/boxes, is MISCHA the right choice. The 100 percent checking of all processed objects builds trust and provides 100% customer satisfaction.

The highlight of the MISCHA system is undoubtedly the stack processing (simultaneous acquisition of identical objects). In the classical returns systems, each object must be identified individually with a scanner. The process is undertaken equally for differing and for identical objects. The MISCHA system offers an innovative contribution to increase efficiency here. Identical objects are recorded and correctly counted in a single processing pass as a complete stack. Scales integrated into the system record the total weight of the stack and calculate the correct number of returns with the known individual weights.

Overview and technical data

  • Automatic VR-goods and stock goods sorting in a single process step
  • Stock goods sorting fully automatic through separate ejection
  • No pre-sorting of objects necessary
  • Stack processing through integrated weighing technology or conventional individual placement
  • Processing of plus-products – “gimmicks” and uncoded products
  • Weight checking for reliable detection of missing parts (not only with plus-products)
  • Document-related acquisition and customer-related counting
  • Reference quantity checking with automatic comparison of the object checking
  • Automatic customer change with available customer codes
  • Output-related counting and ejection of objects through Copy-Count-Compartment function
  • Simultaneous identification of all current barcodes
  • Rapid acquisition function for non-coded or non-acquired objects
  • Match-code search function (name, number, price)
  • Real-time statistics functions
  • Internal logic for early and/or late returns
  • Manual corrective bookings possible
  • Automatic generation of German or CCG codes
  • Support for daily returns collection
  • Correction of barcodes possible
  • Remote maintenance
  • Independent database for offline operation
  • Selectable acoustic signals for definable events
  • History window for acquired objects
  • Dynamic customer-related totals display
  • Object quantity checking
  • Automatic generation of a list of manually modified object data
  • Network server as cluster in a higher-level network
  • Multi-directional scanner for arbitrary placement of objects
  • Manual marking of special objects for separate acquisition
  • Further transportation technology
  • Weighing of the individual collecting containers via floor scales
  • Management of individual and tare weights
  • Workstation for manual re-working of special products
  • Ejection of unrecognised or not-found objects
  • UPS to protect the system in the event of a mains power failure
  • Guidance in application-specific technical and design areas
  • Project planning and project support
  • Installation and commissioning – worldwide


  • Increase in through-put rate due to stacked processing
  • Precision weighing technology for determining the correct number of items
  • Reliable detection of all objects by use of multi-directional scanner
  • Output-related counting and ejection of objects through Copy-Count-Compartment function
  • Offline operation through independent database
  • Remote maintenance through remote control function
  • Version for tablet PC available

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